Refund Policy

At SRADHABISWA E-COMMERCE PRIVATE LIMITED, we value customer satisfaction and aim to provide a transparent refund process for our products and services.

When Refunds Are Eligible

Refunds may be considered if the order has not been processed or shipped. Once an order has been dispatched or delivered, refunds may not be applicable except in cases of damaged or incorrect products.

Refund Processing Time

Approved refunds are processed within 7 business days using the original payment method. Customers must submit refund requests through our official contact email with complete order details.

Cases Where Refunds Are Not Applicable

Refunds are not applicable for products that have already been delivered and used, or where the issue arises due to misuse or improper handling after delivery.

For Refund-Related Support

Email: biswaranjan986100@gmail.com
Phone: +91 85949 81820
Address:
OCHC Complex, Office No. 101,
Karavela Nagar, Bhubaneswar,
Khordha, Odisha, 751001